Our skill lies in the ability to rapidly understand both the business needs and the technical possibilities and to match these up together. Particular areas of expertise are described below:
online shops
Delivering a complete online shop for any size of business, including smaller businesses, as well as transactional tactical or micro-sites or landing pages for bigger players.
static websites
A bit of a misnomer as no website should be static for long. Many non-transactional websites can work well in our preferred Powa software, giving customers all of the same usability and maintenance benefits as our online shops.
website health check
If you already have a website or online shop, but it's not generating as much traffic as you think it should, or it is just a bit old and you think it's time for a refresh, but aren't quite sure where to start, then contact us for a website health check, normally £250+VAT, but we're offering one a month for just £100+VAT as long as the weather is cold and miserable!
We'll give you a clear report covering all aspects of design, copy, functionality, usability, SEO, etc., specific to the needs of your business, showing what needs doing and helping you to prioritise where best to spent your time and money. We're confident that it will pay for itself many times over.
eCommerce coaching
One of the biggest developments of the last few years has been the ability to build websites that businesses can manage themselves. This new ability to manage email distribution, optimise search terms (SEO), merchandise more actively, etc. can come with quite a steep learning curve. Although we are happy to do these tasks for you (and quite a few clients like us to give them an initial push here), it is unlikely to be the most cost-effective long term solution for you.
Why not get us to work through some of these topics with you and then you can take it over yourself as soon as you are happy and confident to do so? We can provide this service whether your online shop is with Powa or with another provider.
training
We now offer a training course in email marketing. This covers everything from selecting a solution provider, building and managing a contact database, creating exciting relevant content and measuring the results.
Small group classes with loads of real life examples are held in our own office, or we can come to you. The course lasts a "school day" and costs £270 + VAT. Contact us for more info.
project management
Up to date PRINCE2 practitioner accreditation (government standard in project management) assures clients of an organised and thorough approach to managing any project.
user acceptance testing (uat)
The process by which new websites and online shops are tested for consistency, functionality and usability. Not only is it important to get the user experience right, it is much quicker and easier to get changes made at this early stage then when the site is live and taking orders. Lots of people find this stage a bit of a drag, but we enjoy it and would be happy to help, whether your new website is using Powa, Venda or any other platform.
business analysis and conducting tenders
The better you understand what you really need to do, the more chance you have of finding the right supplier; our experience ranges from simple project comparisons to million pound government tenders.
customer relationship management (crm)
Whether you call it CRM or just common-sense marketing, we get a real buzz out of using customer information to make relevant offers, which drive up both traffic and sales.
The simplest way to start engaging with your customers is to include email sign up on your website and link with a tool such as dotMailer that can help you create relevant and creative mailings to keep your customers informed of new developments and trigger purchase.
If you would like to discuss availability or get a quote for any of these services, why not give us a call?
